Obamacare's launch looked even worse from the inside

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Healthcare.gov had tallied exactly six successful enrollments by the morning of Oct. 2, new documents released by the House Oversight Committee show.


By the end of Oct. 2, the health law Web site that serves 36 states had received 248 insurance enrollments.


'6 enrollments/834s spread across 5 issuers,' the notes from a morning meeting on Oct. 2 read. 'No failures...Issuers include BCBS NC, BCBS Kansas City and CareSource. Healthcare Service Corporation had the 2 enrollments.'


These notes, taken at meetings of the 'war room' of the Center for Consumer Information and Insurance Oversight, suggest that the health law's rollout looked just as bad behind the scenes as it did to the public, where many struggled to purchase coverage -- or even get the site to load.


They also could undercut Health and Human Services Secretary Kathleen Sebelius' claims at a congressional hearing that the administration did not have reliable enrollment data.


'High capacity on the website, direct enrollment not working, VA system not connecting,' the Oct. 2 notes read, under a category labeled 'on-going issues.' 'Experian creating confusion with credit check information, residency issue has a script being developed for the 900 issues that occurred and many agent-brokers have not signed up on EIDM.'


The three meeting notes are below. First is the write-up of the meeting on the morning of Oct. 2.


These are from that same afternoon, on Oct. 2.


And last, these are meeting notes from the morning of Oct. 3.


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